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Administrative Services

Clif Messerschmidt. MHA, QDDP, CPG (Agency Co-Director) is an accomplished long term care consultant and client advocate. In addition to being a certified professional guardian, he has over 8 years as a long-term care consultant specializing in the needs of developmentally disabled nursing home residents and 15 years experience providing case management, program management and oversight to organizations providing support to the elderly and/or individuals with developmental disabilities.

His background also includes six years experience as a Supported Living Evaluator with DSHS/Division of Residential Care Services and the Developmental Disabilities Administration. Clif earned a Masters in Health Administration degree from Chapman University in 2004. He has been a certified professional guardian (CPG) since January 2007. Clif oversees all aspects of the operation of the agency, and provides feedback and decision making on complex matters.

Melissa McDermott, CPG (Agency Co-Director/ Financial Manager) became a certified professional guardian in August 2019 after working as a Financial Manager with Able Guardianship Services for 5 years. Previously Melissa had ten years experience as a finance technician providing representative payee serves to 100+ clients. Melissa supervises the activities of financial managers, care managers and office staff to ensure the day to day needs of each client are met. She handles emergency medical matters, complex care decisions and end of life arrangements.

Patrick Brownlee & Sandy Caron (Administrative Assistants) provide office support services to the Agency Co-Directors, and other professional staff, with all aspects of the agency’s operations, especially by helping coordinate office support services as it relates to the care and management of individual client’s affairs. They help maintain the electronic filing system, conduct quality assurance audits, and assist with special projects.

Financial Services

Margaret Eckstrom, CPG, & Sandy Caron assist Melissa McDermott manage the financial affairs for our guardianship and/or fiduciary clients–working with DSHS, the Veteran’s Administration, Social Security, tribal governments, private and public pension and insurance agencies to ensure all eligibility requirements are met. She also coordinates payment of individuals’ bills, Social Security representative payee reporting and VA accountings.

Care Services

Michelle Ewert, CPG & Amanda Briggs assist Melissa McDermott to coordinate the care needs for individuals subject to guardianship, regularly visits with individuals, reviews medical records and confers with healthcare professionals, participates in care conferences, documents individuals’ access to necessary medical care/treatment, researches residential options, medical or care professionals, social services, recreational opportunities, and personal needs resources, and communicates with clients and family members on the status and changes in health and wellness.

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